Terms & Conditions for Sale of Goods and Services

9 Warranties
9.1 We warrant that the goods:
9.1.1 comply with their description on our invoice; and
9.1.2 are free from material defect at the time of delivery (as long as you comply with clause 8.4).
9.2 We give no other warranty (and exclude any warranty, term or condition that would otherwise be implied) as to the quality of the goods or their fitness for any purpose.
9.3 The warranty in clause 8.1 is in addition to your statutory rights.
9.4 If you believe that we have delivered goods, which are defective in material or workmanship, you must:
9.4.1 inform us (in writing), with full details, as soon as possible; and
9.4.2 allow us to investigate (we may require you to return the goods or give us access to your premises).
9.5 If the goods are found to be defective in material or workmanship (following our investigations), and you have complied with those conditions (in clause 8.4) in full, we will (at our option) replace the goods or refund the price.
9.6 We may charge you a reasonable rate for any investigation or testing (including the cost of collecting and redelivering the goods) which does not reveal a defect.
9.7 If any defect in the goods is attributable to our supplier or the manufacturer, we may (in place of any other liability to you) implement or assign to you the benefit of any claim we may have against that person. Our liability to you is limited to the amount for which that person is liable to us.
9.8 We are not liable for any other loss or damage (including indirect or consequential loss, financial loss, loss of profits or loss of use) arising from the contract or the supply of goods or their use, even if we are negligent.

10 Return of goods
10.1 We will accept the return of goods from you only:
10.1.1 by prior arrangement (confirmed in writing);
10.1.2 on payment of an agreed handling charge (unless the goods were defective when delivered) and
10.1.3 where the goods are as fit for sale on their return as they were on delivery.

11 Cancellation
11.1 If the order is cancelled (for any reason) you are then to pay us for all stock (finished or unfinished) we may then hold (or to which we are committed) for the order.
11.2 We may suspend or cancel the order, by written notice if:
11.2.1 you fail to pay us any money when due (under the order or otherwise);
11.2.2 you become insolvent;
11.2.3 you fail to honour your obligations under these terms.
11.3 You may not cancel the order unless we agree in writing (and clauses 3.2.2 and 11.1 then apply).
11.4 Consumers: this clause does not affect you rights under the Consumer Protection (Distance Selling) Regulations 2000.

12 Waiver and variations
12.1 Any waiver or variation of these terms is binding in honour only unless:
12.1.1 made (or recorded) in writing;
12.1.2 signed on behalf of each party; and
12.1.3 expressly stating an intention to vary these terms.
12.2 All orders that you place with us will be on these terms (or any that we may issue to replace them). By placing an order with us, you are expressly waiving any printed terms you may have to the extent that they are inconsistent with our terms.

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